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International Journal for Research Trends and Innovation
International Peer Reviewed & Refereed Journals, Open Access Journal
ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
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Impact Factor : 8.14
Issue per Year : 12
Volume Published : 10
Issue Published : 115
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| Paper Title: | A study of Artificial intelligent in banking sector: A study of Customer and Bank Employee perception toward AI based banking services |
| Authors Name: | Dr. Lalita B. Malusare |
| Download E-Certificate: | Download |
| Author Reg. ID: |
IJRTI_188191
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| Published Paper Id: | IJRTI2310033 |
| Published In: | Volume 8 Issue 10, October-2023 |
| DOI: | |
| Abstract: | Abstract: The banking sector is witnessing round breaking changes foremost being the rise in customer centricity. Tech-savvy customers, exposed to advanced technologies in their day-to-day lives, expect banks to deliver seamless experiences. To meet these expectations, banks have expanded their industry landscape to retail, IT and telecom to enable services like mobile banking, e-banking and real-time money transfers. While these advancements have enabled customers to avail most of the banking services at their fingertips anytime, anywhere, it has also come with a cost for the banking sector. This study also gives an insight into the positive and negative impact of an Artificial Intelligence using in Indian Banking Industries. This study is of descriptive nature and customer awareness and perception toward the Artificial intelligence. Relevant data have been taken up from the survey as well as secondary data also taken for the basic information descriptive information the various journals, magazines for published papers and websites. |
| Keywords: | Artificial Intelligence , BANKING, Customer Perception, Bank Employee Perception |
| Cite Article: | "A study of Artificial intelligent in banking sector: A study of Customer and Bank Employee perception toward AI based banking services ", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.8, Issue 10, page no.215 - 218, October-2023, Available :http://www.ijrti.org/papers/IJRTI2310033.pdf |
| Downloads: | 000205260 |
| ISSN: |
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016 An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator |
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Published Paper ID: IJRTI2310033
Registration ID:188191
Published In: Volume 8 Issue 10, October-2023
DOI (Digital Object Identifier):
Page No: 215 - 218 Country: Sangamner , Maharashtra, India Research Area: Commerce Publisher : IJ Publication Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2310033 Published Paper PDF: https://www.ijrti.org/papers/IJRTI2310033 |
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ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED,
Journal Starting Year (ESTD) : 2016
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