A Survey on Implementation of Medical Chatbots Using Artificial Intelligence and Machine Learning
IJRTI2501072
Volume 10, Issue 1
Page a590-a594
January 2025
205,636 Downloads
PublishedOpen AccessResearch PaperTransparent Peer ReviewedCC BY 4.0
ISSN2456-3315
Impact Factor10.57
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ESTD2016
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Paper Title
A Survey on Implementation of Medical Chatbots Using Artificial Intelligence and Machine Learning
Authors
Hari S , Ben Jacob Koshy , Dhiya V Georgekutty , Kuriakose Antony , Shandry K K
Keywords
Artificial intelligence (AI) in health care, Patient-provider communication, Healthcare chat bots, AI driven patient engagement.
Abstract
Artificial intelligence (AI)-powered health care chatbots are becoming essential instruments in revolutionizing the provision of healthcare services by providing patients and healthcare professionals with dependable and promising prompt support. Advanced natural language processing and machine learning techniques are used by these chatbots to optimize several healthcare functions, including communication between patients and providers, disease prediction, triage in emergency departments, and scheduling of appointments. These systems facilitate improved patient engagement, improved clinical workflows, and early detection of potential health concerns through seamless interactions. Although artificial intelligence technologies hold the power to transform entire industries, it is very challenging to integrate such systems into healthcare frameworks, especially given algorithmic bias, ethical concerns, and security issues related to data privacy. This paper attempts to explore both sides of healthcare chatbots that is, revolutionizing patient care and the current pressing need to ensure equitable and transparent artificial intelligence systems. This will critically evaluate the ethical implications of algorithmic decision-making, the risks involved in data misuse, and the challenges faced in sustaining user trust, providing a framework for equitable and efficient implementation
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IJRTI — journal style
"A Survey on Implementation of Medical Chatbots Using Artificial Intelligence and Machine Learning", IJRTI - International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2456-3315, Vol.10, Issue 1, page no.a590-a594, January-2025, Available :https://ijrti.org/papers/IJRTI2501072.pdf
APA — 7th edition
S, H., Koshy, B. J., Georgekutty, D. V., Antony, K., & K, S. K. (2025). A Survey on Implementation of Medical Chatbots Using Artificial Intelligence and Machine Learning. International Journal for Research Trends and Innovation, 10(1), a590-a594. https://ijrti.org/viewpaperforall.php?paper=IJRTI2501072
MLA — 9th edition
S, Hari, et al. "A Survey on Implementation of Medical Chatbots Using Artificial Intelligence and Machine Learning." International Journal for Research Trends and Innovation, vol. 10, no. 1, 2025, pp. a590-a594, https://ijrti.org/viewpaperforall.php?paper=IJRTI2501072.
Chicago — 17th, bibliography
S, Hari, et al. "A Survey on Implementation of Medical Chatbots Using Artificial Intelligence and Machine Learning." International Journal for Research Trends and Innovation 10, no. 1 (2025): a590-a594. https://ijrti.org/viewpaperforall.php?paper=IJRTI2501072.
Harvard — author–date
S, H. et al. (2025) 'A Survey on Implementation of Medical Chatbots Using Artificial Intelligence and Machine Learning', International Journal for Research Trends and Innovation, 10(1), pp. a590-a594. Available at: https://ijrti.org/viewpaperforall.php?paper=IJRTI2501072
IEEE — numbered reference
H. S, B. J. Koshy, D. V. Georgekutty, K. Antony and S. K. K, "A Survey on Implementation of Medical Chatbots Using Artificial Intelligence and Machine Learning," IJRTI, vol. 10, no. 1, pp. a590-a594, Jan. 2025.
Vancouver — biomedical
S H, Koshy BJ, Georgekutty DV, Antony K, K SK. A Survey on Implementation of Medical Chatbots Using Artificial Intelligence and Machine Learning. IJRTI. 2025 Jan;10(1):a590-a594.
AMA — 11th edition
S H, Koshy BJ, Georgekutty DV, Antony K, K SK. A Survey on Implementation of Medical Chatbots Using Artificial Intelligence and Machine Learning. IJRTI. 2025;10(1):a590-a594. Accessed at https://ijrti.org/viewpaperforall.php?paper=IJRTI2501072
BibTeX — Zotero, Mendeley, LaTeX
@article{IJRTI2501072,
author = {Hari S and Ben Jacob Koshy and Dhiya V Georgekutty and Kuriakose Antony and Shandry K K},
title = {A Survey on Implementation of Medical Chatbots Using Artificial Intelligence and Machine Learning},
journal = {International Journal for Research Trends and Innovation},
volume = {10},
number = {1},
pages = {a590-a594},
year = {2025},
month = {January},
issn = {2456-3315},
url = {https://ijrti.org/viewpaperforall.php?paper=IJRTI2501072}
}
RIS — EndNote, RefWorks
TY - JOUR
AU - S, Hari
AU - Koshy, Ben Jacob
AU - Georgekutty, Dhiya V
AU - Antony, Kuriakose
AU - K, Shandry K
TI - A Survey on Implementation of Medical Chatbots Using Artificial Intelligence and Machine Learning
T2 - International Journal for Research Trends and Innovation
JA - IJRTI
VL - 10
IS - 1
PY - 2025
SN - 2456-3315
UR - https://ijrti.org/viewpaperforall.php?paper=IJRTI2501072
SP - a590-a594
ER -
International Journal for Research Trends and InnovationPublished by IJRTI (JW Publication)
2456-3315ISSN
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Impact Factor 10.57 calculated by Google Scholar and Semantic Scholar.
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Declarations
Funding
No external funding was received for this study.
Conflict of Interest
The authors declare that they have no conflict of interest.
Acknowledgements
The authors would like to thank the reviewers and the editorial board of International Journal for Research Trends and Innovation for their careful reading and constructive comments, and all colleagues who supported the preparation of this manuscript.