Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.14 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
This paper explores the transformative impact of Artificial Intelligence (AI) on customer service operations across various industries. It examines how AI technologies enhance customer experiences, streamline service processes, and contribute to business efficiency. The study also addresses the challenges and ethical considerations associated with AI integration in customer service.
Keywords:
Artificial Intelligence (AI), Customer Service, AI Chatbots, Virtual Assistants, AI-Powered, Customer Support, Customer Experience, AI Ethics , Machine Learning in Customer Service, AI Personalization, Automated Customer Support, AI and Emotional Intelligence, Customer Satisfaction, AI Bias, Service Automation, AI-Driven Customer Interactions
Cite Article:
"The Role of Artificial Intelligence in Customer Service", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 4, page no.a210-a213, April-2025, Available :http://www.ijrti.org/papers/IJRTI2504029.pdf
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000327
ISSN:
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator