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ABSTRACT
Intercultural competence, cross-cultural management, experiential learning, problem-based This study explores the integration of experiential learning and cross-cultural management theories in enhancing intercultural sensitivity and communication skills among English as a Foreign Language (EFL) learners in China. A mixed-methods design was employed, including quantitative pre- and post-test measurements and qualitative observations and interviews. The experimental group, engaged with GeoGuessr and problem-based learning (PBL), showed significant improvements in their cross-cultural communication abilities and cultural sensitivity compared to the control group. The results highlight the importance of incorporating experiential learning elements, such as curricular design, teaching environments, and pedagogical strategies, in fostering intercultural competence. Additionally, the study discusses the role of culture in clinical settings, particularly in healthcare, where cultural differences influence patient interactions and care pathways. It emphasizes the need for clinicians to be culturally sensitive to enhance communication, reduce biases, and improve health outcomes. The findings suggest that blending formal, non-formal, and informal learning approaches can effectively support cultural awareness and sensitivity in both educational and clinical contexts. The study concludes by recommending further research on the role of experiential learning in promoting intercultural competence in diverse educational and professional settings.
Keywords:
Keywords: Intercultural sensitivity, learning, cultural awareness, EFL learners, healthcare.
Cite Article:
"“Bridging Cultures through Sensitivity A Critical Inquiry into the Enhancement of Cross-Cultural Communication”", International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 11, page no.b571-b582, November-2025, Available :http://www.ijrti.org/papers/IJRTI2511165.pdf
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ISSN:
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator