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The service quality of polyclinic in public health center is considered to be as one of the important factor to keep people safe and health from diseases. One of the efforts in health development among the people is improvement of service quality of public health centers. Patients satisfaction must be considered an significant output of a country health care system, basically reflecting the stages of its development. Patients as user, they expect prompt services from polyclinic personnel at timely with appropriate standards otherwise they dissatisfied with the services. The two main principle factors influencing service quality are patients expected service and perceived services from the health center. The aim of this study was to identify variables associated to the polyclinic services in public health center and patients satisfaction.
Keywords:
Public health center, Quality, Service, Variables, Polyclinic
Cite Article:
"Quality Of Polyclinic Services In Public Health Center", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.4, Issue 3, page no.19 - 21, March-2019, Available :http://www.ijrti.org/papers/IJRTI1903005.pdf
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000204764
ISSN:
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator