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International Journal for Research Trends and Innovation
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ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
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| Paper Title: | Factors Influencing Patients` Satisfaction in Primary Healthcare: A Study of Jalgaon District |
| Authors Name: | Kapil R Manore , Dr. Veena P Bhosale |
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| Author Reg. ID: |
IJRTI_188307
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| Published Paper Id: | IJRTI2310089 |
| Published In: | Volume 8 Issue 10, October-2023 |
| DOI: | |
| Abstract: | This research paper presents a comprehensive investigation into the factors that exert influence on patients’ satisfaction within the primary healthcare sector, with a specific focus on the Jalgaon District. Recognizing patient satisfaction as a vital metric for evaluating healthcare service delivery, this study endeavors to discern the multifaceted determinants that shape the overall experience of patients seeking care in these facilities. Employing a mixed-method approach, a cross-sectional survey was conducted encompassing a diverse sample of patients utilizing primary healthcare services in Jalgaon District. Quantitative data were collected through structured questionnaires, while qualitative insights were gathered through semi-structured interviews with a subset of participants. The survey instrument was designed to probe various aspects of patient experience, including Adequate Supply of Safe Water, Availability 24X 7, Maternal and Child Health, Immunization against Infectious, and accessibility. Preliminary findings suggest a nuanced interplay of factors affecting patient satisfaction. Timeliness of service provision emerged as a pivotal determinant, with significant correlations found between reduced waiting times and higher satisfaction levels. Also, effective communication between healthcare providers and patients was identified as a key driver of positive experiences, underscoring the importance of interpersonal skills in healthcare delivery. This research also sheds light on the impact of infrastructure and facility conditions on patient satisfaction. Clean and well-maintained facilities were associated with heightened levels of contentment among patients, highlighting the need for ongoing investments in healthcare infrastructure. In conclusion, this study provides valuable insights into the complex dynamics that underlie patient satisfaction within primary healthcare centers in Jalgaon District. |
| Keywords: | Patient Satisfaction, Primary Healthcare, Service Quality, Healthcare Delivery Jalgaon District. |
| Cite Article: | "Factors Influencing Patients` Satisfaction in Primary Healthcare: A Study of Jalgaon District", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.8, Issue 10, page no.668 - 671, October-2023, Available :http://www.ijrti.org/papers/IJRTI2310089.pdf |
| Downloads: | 000205184 |
| ISSN: |
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016 An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator |
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Published Paper ID: IJRTI2310089
Registration ID:188307
Published In: Volume 8 Issue 10, October-2023
DOI (Digital Object Identifier):
Page No: 668 - 671 Country: Jalgaon, Maharashtra, India Research Area: Commerce Publisher : IJ Publication Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2310089 Published Paper PDF: https://www.ijrti.org/papers/IJRTI2310089 |
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ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED,
Journal Starting Year (ESTD) : 2016
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