ISSN2456-3315
Impact Factor10.57
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CrossRefDOI
ESTD2016
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Paper Title
Comparative analysis of TQM practices in manufacturing industries and services industry
Authors
Ranjit kumar , Dr. Mrityunjay Kumar
Keywords
Total Quality Management (TQM), Manufacturing industries, Service industries, Quality improvement, Process control, Customer satisfaction Continuous improvement, Employee involvement, TQM implementation challenges, Sector-specific TQM strategies, Quality management practices, Industry comparison
Abstract
The comparative study of Total Quality Management (TQM) techniques in the industrial and service sectors is the main goal of this project. TQM is an all-encompassing strategy designed to enhance the quality of all products and services by managing organizational processes in a methodical manner. Although TQM concepts are relevant to many industries, their application and effects might differ greatly. Through an analysis of case studies, questionnaires, and previous research, this study investigates these discrepancies. The implementation and adaption of TQM concepts, the function of leadership, employee engagement, ongoing improvement, and customer focus in both industries are important research topics. The study also looks at the unique advantages and difficulties that each industry has when putting TQM into practice. In manufacturing, process control and product quality are frequently prioritized, but in services, client engagement and service delivery are the main concerns. The results show that while TQM benefits both industries, the manufacturing sector often sees more noticeable gains in operational effectiveness and product quality. On the other hand, customer happiness and service quality are frequently improved more in service sectors. To offer a comprehensive knowledge of how TQM may be maximized across various industrial contexts, the research ends with recommendations for industry-specific TQM strategies that build on each sector's strengths and solve its deficiencies.
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IJRTI — journal style
"Comparative analysis of TQM practices in manufacturing industries and services industry", IJRTI - International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2456-3315, Vol.9, Issue 7, page no.291 - 294, July-2024, Available :https://ijrti.org/papers/IJRTI2407031.pdf
APA — 7th edition
kumar, R., & Kumar, M. (2024). Comparative analysis of TQM practices in manufacturing industries and services industry. International Journal for Research Trends and Innovation, 9(7), 291 - 294. https://ijrti.org/viewpaperforall.php?paper=IJRTI2407031
MLA — 9th edition
kumar, Ranjit, and Mrityunjay Kumar. "Comparative analysis of TQM practices in manufacturing industries and services industry." International Journal for Research Trends and Innovation, vol. 9, no. 7, 2024, pp. 291 - 294, https://ijrti.org/viewpaperforall.php?paper=IJRTI2407031.
Chicago — 17th, bibliography
kumar, Ranjit, and Mrityunjay Kumar. "Comparative analysis of TQM practices in manufacturing industries and services industry." International Journal for Research Trends and Innovation 9, no. 7 (2024): 291 - 294. https://ijrti.org/viewpaperforall.php?paper=IJRTI2407031.
Harvard — author–date
kumar, R. and Kumar, M. (2024) 'Comparative analysis of TQM practices in manufacturing industries and services industry', International Journal for Research Trends and Innovation, 9(7), pp. 291 - 294. Available at: https://ijrti.org/viewpaperforall.php?paper=IJRTI2407031
IEEE — numbered reference
R. kumar and M. Kumar, "Comparative analysis of TQM practices in manufacturing industries and services industry," IJRTI, vol. 9, no. 7, pp. 291 - 294, Jul. 2024.
Vancouver — biomedical
kumar R, Kumar M. Comparative analysis of TQM practices in manufacturing industries and services industry. IJRTI. 2024 Jul;9(7):291 - 294.
AMA — 11th edition
kumar R, Kumar M. Comparative analysis of TQM practices in manufacturing industries and services industry. IJRTI. 2024;9(7):291 - 294. Accessed at https://ijrti.org/viewpaperforall.php?paper=IJRTI2407031
BibTeX — Zotero, Mendeley, LaTeX
@article{IJRTI2407031,
author = {Ranjit kumar and Mrityunjay Kumar},
title = {Comparative analysis of TQM practices in manufacturing industries and services industry},
journal = {International Journal for Research Trends and Innovation},
volume = {9},
number = {7},
pages = {291 - 294},
year = {2024},
month = {July},
issn = {2456-3315},
url = {https://ijrti.org/viewpaperforall.php?paper=IJRTI2407031}
}
RIS — EndNote, RefWorks
TY - JOUR
AU - kumar, Ranjit
AU - Kumar, Mrityunjay
TI - Comparative analysis of TQM practices in manufacturing industries and services industry
T2 - International Journal for Research Trends and Innovation
JA - IJRTI
VL - 9
IS - 7
PY - 2024
SN - 2456-3315
UR - https://ijrti.org/viewpaperforall.php?paper=IJRTI2407031
SP - 291
EP - 294
ER -
Issue
Volume 9 Issue 7,
July-2024
Pages : 291 - 294
Other Publication Details
Paper Reg. ID
IJRTI_190143
Published Paper ID
IJRTI2407031
Downloads
205,650
Research Area
Commerce
Country
RANCHI, Jharkhand, India
Published
July 2024
Published Paper PDF
https://ijrti.org/papers/IJRTI2407031.pdf
Published Paper URL
https://ijrti.org/viewpaperforall.php?paper=IJRTI2407031
About Publisher
International Journal for Research Trends and Innovation
Published by IJRTI (JW Publication)
2456-3315
ISSN
10.57
Impact Factor
2016
ESTD Year
Open
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Impact Factor 10.57 calculated by Google Scholar and Semantic Scholar.
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Declarations
Funding
No external funding was received for this study.
Conflict of Interest
The authors declare that they have no conflict of interest.
Acknowledgements
The authors would like to thank the reviewers and the editorial board of International Journal for Research Trends and Innovation for their careful reading and constructive comments, and all colleagues who supported the preparation of this manuscript.
