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International Journal for Research Trends and Innovation
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ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
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Impact Factor : 8.14
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| Paper Title: | Comparative analysis of TQM practices in manufacturing industries and services industry |
| Authors Name: | Ranjit kumar , Dr. Mrityunjay Kumar |
| Download E-Certificate: | Download |
| Author Reg. ID: |
IJRTI_190143
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| Published Paper Id: | IJRTI2407031 |
| Published In: | Volume 9 Issue 7, July-2024 |
| DOI: | |
| Abstract: | The comparative study of Total Quality Management (TQM) techniques in the industrial and service sectors is the main goal of this project. TQM is an all-encompassing strategy designed to enhance the quality of all products and services by managing organizational processes in a methodical manner. Although TQM concepts are relevant to many industries, their application and effects might differ greatly. Through an analysis of case studies, questionnaires, and previous research, this study investigates these discrepancies. The implementation and adaption of TQM concepts, the function of leadership, employee engagement, ongoing improvement, and customer focus in both industries are important research topics. The study also looks at the unique advantages and difficulties that each industry has when putting TQM into practice. In manufacturing, process control and product quality are frequently prioritized, but in services, client engagement and service delivery are the main concerns. The results show that while TQM benefits both industries, the manufacturing sector often sees more noticeable gains in operational effectiveness and product quality. On the other hand, customer happiness and service quality are frequently improved more in service sectors. To offer a comprehensive knowledge of how TQM may be maximized across various industrial contexts, the research ends with recommendations for industry-specific TQM strategies that build on each sector's strengths and solve its deficiencies. |
| Keywords: | Total Quality Management (TQM), Manufacturing industries, Service industries, Quality improvement, Process control, Customer satisfaction Continuous improvement, Employee involvement, TQM implementation challenges, Sector-specific TQM strategies, Quality management practices, Industry comparison |
| Cite Article: | "Comparative analysis of TQM practices in manufacturing industries and services industry", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.9, Issue 7, page no.291 - 294, July-2024, Available :http://www.ijrti.org/papers/IJRTI2407031.pdf |
| Downloads: | 000204748 |
| ISSN: |
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016 An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator |
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Published Paper ID: IJRTI2407031
Registration ID:190143
Published In: Volume 9 Issue 7, July-2024
DOI (Digital Object Identifier):
Page No: 291 - 294 Country: RANCHI, Jharkhand, India Research Area: Commerce Publisher : IJ Publication Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2407031 Published Paper PDF: https://www.ijrti.org/papers/IJRTI2407031 |
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ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED,
Journal Starting Year (ESTD) : 2016
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