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ABSTRACT:
The quality of healthcare services significantly influences patient satisfaction. This research explores the relationship between service quality dimensions and patient satisfaction in private hospitals, with a specific focus on Coimbatore city. The healthcare industry plays a pivotal role in ensuring the well-being of individuals, with patients servings as a critical indicator of service quality. The study emphasizes the need for private hospitals to invest in improving service delivery standards, staff training and patient-centric care models. These insights provide valuable recommendations for hospital administrations and policy makers aiming to enhance patient satisfaction and establish a competitive edge in health care sector.
Keywords:
KEY WORDS – Hospitals, Satisfaction, Patients, Service quality, Chi-square, Annova, Primary data
Cite Article:
"A Study on Service Quality Dimensions on Patients Satisfaction in Private Hospitals With Special Refrence to Coimbatore City ", International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 3, page no.a147-a154, March-2025, Available :http://www.ijrti.org/papers/IJRTI2503017.pdf
Downloads:
000783
ISSN:
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator