 |
International Journal for Research Trends and Innovation
International Peer Reviewed & Refereed Journals, Open Access Journal
ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.14 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
|
Issue: March 2026
Volume 11 | Issue 3
Review Result and Publication of Paper within : 2-3 days
Click Here For more DetailsFor Authors
Forms / Download
Published Issue Details
Editorial Board
Other IMP Links
Facts & Figure
Impact Factor : 8.14
Issue per Year : 12
Volume Published : 11
Issue Published : 118
Article Submitted : 21604
Article Published : 8531
Total Authors : 22438
Total Reviewer : 805
Total Countries : 159
Indexing Partner
Licence
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
|
Published Paper Details
|
|
| Paper Title: | A Review Of Factor Influencing Online Hotel Booking Decisions - A Systematic Literature Review |
| Authors Name: | Vinay P , Dr. K C Prashanth |
| Download E-Certificate: | Download |
| Author Reg. ID: |
IJRTI_201750
|
| Published Paper Id: | IJRTI2503201 |
| Published In: | Volume 10 Issue 3, March-2025 |
| DOI: | |
| Abstract: | Abstract: With the rapid advancement of technology, online hotel booking platforms have become a critical component of the hospitality industry. Understanding consumer behavior and the factors influencing their booking decisions is essential for platform optimization. This literature review explores key determinants influencing consumer perceptions, trust, and satisfaction in online hotel booking, structured under the SERVQUAL model. The independent variables analysed include platform usability, booking process, content & information, personalization, customer support, trust & security, experience after booking, and social & environmental responsibility. The dependent variables examined are trust, customer loyalty, booking intention, perceived value, perceived service quality, and customer satisfaction. By synthesizing findings from previous research, this review identifies gaps and trends in online booking behavior, highlighting the importance of service quality in enhancing consumer experiences. |
| Keywords: | Online hotel booking, Consumer behavior, Service quality, Trust and security, Customer satisfaction, Booking intention, Customer loyalty, Platform usability, Personalization, Post-booking experience. |
| Cite Article: | "A Review Of Factor Influencing Online Hotel Booking Decisions - A Systematic Literature Review", International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 3, page no.c1-c6, March-2025, Available :http://www.ijrti.org/papers/IJRTI2503201.pdf |
| Downloads: | 000534 |
| ISSN: |
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016 An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator |
| Publication Details: |
Published Paper ID: IJRTI2503201
Registration ID:201750
Published In: Volume 10 Issue 3, March-2025
DOI (Digital Object Identifier):
Page No: c1-c6 Country: Hosapete/Vijayanagara, Karnataka, India Research Area: Management Publisher : IJ Publication Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2503201 Published Paper PDF: https://www.ijrti.org/papers/IJRTI2503201 |
| Share Article: | |
|
Click Here to Download This Article |
|
| Article Preview | |
|
|
|
Major Indexing from www.ijrti.org
| Google Scholar | ResearcherID Thomson Reuters | Mendeley : reference manager | Academia.edu |
| arXiv.org : cornell university library | Research Gate | CiteSeerX | DOAJ : Directory of Open Access Journals |
| DRJI | Index Copernicus International | Scribd | DocStoc |
ISSN Details
 |
 |
|
ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED,
Journal Starting Year (ESTD) : 2016
DOI (A digital object identifier)
| Providing A digital object identifier by DOI.ONE How to Get DOI? |
Conference
Open Access License Policy
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Important Details
Join RMS/Earn 300
WhatsApp
Click Here
Click Here
Indexing Partner |
|||
| Copyright © 2026 - All Rights Reserved - IJRTI | |||