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The rapid adoption of Artificial Intelligence in the health insurance sector is causing a revolution in claims processing and fraud detection. This paper describes how AI-based technologies, including machine learning, natural language processing, and predictive analytics, transform traditional insurance operations. AI technologies significantly reduce claims processing time and operational costs, with increased accuracy through automated validation and adjudication. The AI fraud detection system also analyses vast data to identify anomalies and suspicious patterns by which financial losses are mitigated due to fraudulent activities. The paper presents tangible benefits and challenges associated with AI adoption using a comprehensive literature review and case studies of leading health insurers such as HDFC ERGO and LIC Health Plus. The findings demonstrate AI's potential to enhance decision-making, optimize workflows, and improve customer satisfaction. The paper concludes by discussing ethical considerations and future trends, such as hyper-personalized insurance and advanced fraud detection models.
"AI in Health Insurance: Optimizing Claims Processing and Fraud Detection", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 4, page no.a236-a245, April-2025, Available :http://www.ijrti.org/papers/IJRTI2504034.pdf
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2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator