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In today’s competitive market, product quality has become a key determinant in influencing consumer behavior and fostering brand loyalty. This study aims to explore the relationship between product quality and consumer brand loyalty towards Crocs, with a specific focus on consumers in Coimbatore. Through a structured questionnaire distributed to a sample population in the city, data was collected and analyzed to assess how factors such as durability, comfort, design, material quality, and perceived value contribute to consumer satisfaction and repeat purchases. The findings indicate a strong positive correlation between high product quality and increased brand loyalty, suggesting that consumers who perceive Crocs as high-quality footwear are more likely to exhibit loyal purchasing behavior. The study underscores the importance for brands like Crocs to maintain and enhance product quality to sustain customer retention and expand their market share. These insights can aid marketers and business strategists in shaping effective branding and quality assurance practices.
"A Study on The Effect of Product Quality on Consumer Brand Loyality Towards Crocs with Reference to Coimbatore", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 4, page no.c33-c42, April-2025, Available :http://www.ijrti.org/papers/IJRTI2504227.pdf
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2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator