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ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
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| Paper Title: | Impact of the National Health Insurance Scheme on Patterns of Healthcare Use and Service Quality in the Federal Capital Territory, Nigeria |
| Authors Name: | Hafsat Abdullahi Abubakar , Avuwa J Oteri , Agidis Jesse Dakeh , A Akyala Ishaku |
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IJRTI_206964
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| Published Paper Id: | IJRTI2510117 |
| Published In: | Volume 10 Issue 10, October-2025 |
| DOI: | |
| Abstract: | Abstract The impact of the National Health Insurance Scheme (NHIS) on healthcare utilization trends and service quality in Nigeria's Federal Capital Territory (FCT) is evaluated in this study. According to the study results, participation in NHIS has improved people's propensity to use preventative healthcare services and seek immediate medical attention. There are still differing opinions, though, regarding the rise in the number of trips to medical facilities and the decline in out-of-pocket costs. Additionally, the outcome demonstrates that NHIS has expanded access to a wider range of services and enhanced contacts with healthcare practitioners. However, there is significant discontent with the general standard of care as well as the accessibility of cutting-edge diagnostic procedures and therapies. While there are improvements in communication with healthcare providers and reduced waiting times, access to specialized healthcare providers and adherence to treatment protocols are areas needing attention. To enhance the effectiveness of NHIS and address the identified challenges, the following recommendations among others are proposed: The government should start a sensitization campaign to raise awareness of the advantages of NHIS, increase the number of healthcare facilities, particularly in underserved areas, improve accessibility and reduce travel times, invest in mobile health units to serve remote areas so that even the most isolated populations can receive the healthcare services they need, ensure that healthcare providers receive ongoing training and professional development to improve their competency, professionalism, and interactions with patients, and invest in state-of-the-art diagnostic tools and modern medical equipment to improve the quality of care provided in NHIS-covered facilities. |
| Keywords: | Health, Insurance, Healthcare, Utilization Patterns, Quality of Services. |
| Cite Article: | "Impact of the National Health Insurance Scheme on Patterns of Healthcare Use and Service Quality in the Federal Capital Territory, Nigeria", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 10, page no.b154-b164, October-2025, Available :http://www.ijrti.org/papers/IJRTI2510117.pdf |
| Downloads: | 00094 |
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2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016 An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator |
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Published Paper ID: IJRTI2510117
Registration ID:206964
Published In: Volume 10 Issue 10, October-2025
DOI (Digital Object Identifier):
Page No: b154-b164 Country: Keffi, Nasarawa, Nigeria Research Area: Health Science Publisher : IJ Publication Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2510117 Published Paper PDF: https://www.ijrti.org/papers/IJRTI2510117 |
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ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED,
Journal Starting Year (ESTD) : 2016
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