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A grievance means any dispute or discontent or feelings of unfairness arise between an employer and employee in workplace. The employees express their grievances in terms of complaint. This review focuses on the grievance procedure research published in the past decade with specific attention on the application of social science theory to grievance research. The review concludes that the theoretical grounding of recent grievance research has improved over the earlier research, but remains quite inadequate. Recommendations on the direction that grievance research should take in the future to further improve on the theoretical content of grievance research are provided. It is argued that theory in grievance research should advance at two levels: the comprehensive systems approach, and the application of specific social science theories to narrower aspects of the grievance process.
Keywords:
Employee Grievances, Causes of Grievance, Nature of grievance, Grievance Handling Procedure.
Cite Article:
"Employee grievance handling", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.2, Issue 5, page no.272 - 276, May-2017, Available :http://www.ijrti.org/papers/IJRTI1705049.pdf
Downloads:
000205370
ISSN:
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator