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ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
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Impact Factor : 8.14

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Paper Title: A Comparative Study of Customer Satisfaction towards Online Shopping in Amazon and Flipkart with Special Reference to Coimbatore city
Authors Name: Mrs.S.J.Sembakalakshmi , Ms.B.Tejasri
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IJRTI_185618
Published Paper Id: IJRTI2304097
Published In: Volume 8 Issue 4, April-2023
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Abstract: E-commerce is the exchange of goods and services through the internet. It opened up new trading opportunities and drew traders' attention. When a customer visits an e-commerce website, they can browse the offerings through a browser catalogue, choose several items, and add them to their shopping cart. When they are finished shopping, they can check out and move on to the payment section, where they can choose from a number of online payment methods, including internet banking, credit card, debit card, and others. It has been designed to compare the customer satisfaction scores of two major online retailers, Flipkart and Amazon, critically. These two significant figures each left their impact in India.
Keywords: Payments, variety of Products, Innovation.
Cite Article: "A Comparative Study of Customer Satisfaction towards Online Shopping in Amazon and Flipkart with Special Reference to Coimbatore city", International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2455-2631, Vol.8, Issue 4, page no.591 - 596, April-2023, Available :http://www.ijrti.org/papers/IJRTI2304097.pdf
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ISSN: 2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publication Details: Published Paper ID: IJRTI2304097
Registration ID:185618
Published In: Volume 8 Issue 4, April-2023
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Page No: 591 - 596
Country: Coimbatore, TAMIL NADU, India
Research Area: Commerce
Publisher : IJ Publication
Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2304097
Published Paper PDF: https://www.ijrti.org/papers/IJRTI2304097
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ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED, Journal Starting Year (ESTD) : 2016

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