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International Journal for Research Trends and Innovation
International Peer Reviewed & Refereed Journals, Open Access Journal
ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
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Impact Factor : 8.14
Issue per Year : 12
Volume Published : 10
Issue Published : 115
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| Paper Title: | Patient Satisfaction: Impact on Private and Public Hospitals in Haryana |
| Authors Name: | Dr. Monika |
| Download E-Certificate: | Download |
| Author Reg. ID: |
IJRTI_188432
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| Published Paper Id: | IJRTI2311011 |
| Published In: | Volume 8 Issue 11, November-2023 |
| DOI: | |
| Abstract: | ABSTRACT Healthcare sector has been becoming challenging during the last decades. Now, Healthcare service quality is considered to be very crucial in health sector. This study purposed to assess the impact of hospitals service quality of patient satisfaction in private and public hospitals in Haryana. Descriptive and exploratory research design was used in the study. Data collection was done through interviews among randomly selected OPD patients in private and public hospital in Haryana. Likert’s scale was used for assessment of patient perception on quality of health service and overall satisfaction. Based on the analysis, it was found that healthcare services including nutritional services, infrastructure services, accessibility, physician services, medical services, nursing services, administrative services and emergency services is found to be significant with p=0.000 (<0.05), indicating that difference between mean scores of all healthcare services is significant in relation to overall satisfaction of patients. Thus, it can be concluded that the healthcare services significantly explained the variance in overall patient satisfaction among all respondents |
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| Cite Article: | "Patient Satisfaction: Impact on Private and Public Hospitals in Haryana", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.8, Issue 11, page no.72 - 78, November-2023, Available :http://www.ijrti.org/papers/IJRTI2311011.pdf |
| Downloads: | 000205236 |
| ISSN: |
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016 An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator |
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Published Paper ID: IJRTI2311011
Registration ID:188432
Published In: Volume 8 Issue 11, November-2023
DOI (Digital Object Identifier):
Page No: 72 - 78 Country: Jind, Haryana, India Research Area: Management Publisher : IJ Publication Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2311011 Published Paper PDF: https://www.ijrti.org/papers/IJRTI2311011 |
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ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED,
Journal Starting Year (ESTD) : 2016
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