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ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
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Impact Factor : 8.14

Issue per Year : 12

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Paper Title: Samgr e-Samadhan in Himachal Pradesh; Issues and Challenges
Authors Name: Brij Mohan , Prof. Mamta Mokta
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IJRTI_200736
Published Paper Id: IJRTI2502043
Published In: Volume 10 Issue 2, February-2025
DOI:
Abstract: This paper explores the implementation of the Samgr e-Samadhan (Single Window Online Grievance Redressal System) in Himachal Pradesh, focusing on its operational dynamics, challenges, and issues in achieving efficient governance and citizen satisfaction. The system, introduced to streamline public grievance redressal processes, offers a unified platform for citizens to report issues related to various government departments. However, several obstacles hinder its success, such as technological barriers, awareness issues, and administrative inefficiencies. This paper analyzes these aspects and provides suggestions for enhancing the effectiveness of Samgr e-Samadhan in Himachal Pradesh.
Keywords: Samgr e-Samadhan, Himachal Pradesh, Public Grievance Redressal, Digital Governance, Technology Integration, Administrative Challenges, Citizen Engagement, E-Governance.
Cite Article: "Samgr e-Samadhan in Himachal Pradesh; Issues and Challenges", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 2, page no.a408-a413, February-2025, Available :http://www.ijrti.org/papers/IJRTI2502043.pdf
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ISSN: 2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publication Details: Published Paper ID: IJRTI2502043
Registration ID:200736
Published In: Volume 10 Issue 2, February-2025
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Page No: a408-a413
Country: Shimla, H.P., India
Research Area: Social Science and Humanities 
Publisher : IJ Publication
Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2502043
Published Paper PDF: https://www.ijrti.org/papers/IJRTI2502043
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ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED, Journal Starting Year (ESTD) : 2016

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