Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.14 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
This paper explores the implementation of the Samgr e-Samadhan (Single Window Online Grievance Redressal System) in Himachal Pradesh, focusing on its operational dynamics, challenges, and issues in achieving efficient governance and citizen satisfaction. The system, introduced to streamline public grievance redressal processes, offers a unified platform for citizens to report issues related to various government departments. However, several obstacles hinder its success, such as technological barriers, awareness issues, and administrative inefficiencies. This paper analyzes these aspects and provides suggestions for enhancing the effectiveness of Samgr e-Samadhan in Himachal Pradesh.
Keywords:
Samgr e-Samadhan, Himachal Pradesh, Public Grievance Redressal, Digital Governance, Technology Integration, Administrative Challenges, Citizen Engagement, E-Governance.
Cite Article:
"Samgr e-Samadhan in Himachal Pradesh; Issues and Challenges", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 2, page no.a408-a413, February-2025, Available :http://www.ijrti.org/papers/IJRTI2502043.pdf
Downloads:
00097
ISSN:
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator