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In many countries, government schemes aimed at improving people's lives often don't reach the right people because the systems for connecting them are inadequate. A user-friendly software solution could solve this by giving citizens real-time access to available schemes and incorporating an efficient grievance resolution system. The proposed system is a simple, user-friendly digital platform that helps connect people with government schemes based on their socio-economic status. It gives real-time updates on eligibility, how to apply, and includes a grievance redressal system to quickly resolve any issues. By focusing on the needs of citizens, this system makes government services easier to understand, access, and trust. Right now, many people struggle with slow, manual processes, offline verifications, and scattered data, making it difficult to find the right government schemes. The new system will use AI and machine learning to automatically match people with the most relevant government schemes. It also makes sure that citizens can easily access the latest information, and includes a digital grievance system to resolve issues more quickly. This solution is designed to bridge the gap between government benefits and the people who need them, making welfare distribution more efficient, transparent, and fair. The platform ensures inclusivity by supporting multiple languages and providing access across various devices. It ultimately aims to create a seamless interaction between the government and its citizens for better service delivery.
Keywords:
Government Schemes, Smart Governance, Automated Eligibility Checking, Grievance Redressal System and Service Optimization
Cite Article:
"Smart E-Gov Connect", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 4, page no.a360-a366, April-2025, Available :http://www.ijrti.org/papers/IJRTI2504052.pdf
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ISSN:
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator