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International Journal for Research Trends and Innovation
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ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
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Impact Factor : 8.14

Issue per Year : 12

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Paper Title: The ultimate guide of courier management system
Authors Name: Aditi Mane , Anjali Mule , Varun Patil
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IJRTI_203314
Published Paper Id: IJRTI2505034
Published In: Volume 10 Issue 5, May-2025
DOI: https://doi.org/10.56975/ijrti.v10i5.203314
Abstract: This research paper investigates the critical components and implementation strategies of modern courier management systems, with a particular focus on technology integration and its impact on operational efficiency and customer satisfaction. The logistics and courier industry has experienced significant transformation due to technological advancements and changing consumer expectations. Through a comprehensive analysis of existing literature, industry case studies, and primary research involving service providers and customers, this study identifies essential features of effective courier management systems and evaluates how technological integration influences service quality metrics. The findings demonstrate that integrated courier management systems significantly improve operational efficiency, reduce delivery times, minimize errors, and enhance overall customer satisfaction. Furthermore, the research highlights the importance of real-time tracking, automated routing, mobile applications, and data analytics in modern courier operations. This paper contributes valuable insights for logistics companies seeking to optimize their courier management processes and provides recommendations for future technological implementations to maintain competitiveness in the evolving market landscape.
Keywords: Courier Management System, Logistics Technology, Supply Chain Efficiency, Customer Satisfaction, Integrated Systems, Real-time Tracking
Cite Article: "The ultimate guide of courier management system", International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 5, page no.a344-a357, May-2025, Available :http://www.ijrti.org/papers/IJRTI2505034.pdf
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ISSN: 2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publication Details: Published Paper ID: IJRTI2505034
Registration ID:203314
Published In: Volume 10 Issue 5, May-2025
DOI (Digital Object Identifier): https://doi.org/10.56975/ijrti.v10i5.203314
Page No: a344-a357
Country: Pune, Maharashtra, India
Research Area: Computer Engineering 
Publisher : IJ Publication
Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2505034
Published Paper PDF: https://www.ijrti.org/papers/IJRTI2505034
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ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED, Journal Starting Year (ESTD) : 2016

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