Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.14 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
The goal of this study is to find out how happy customers are with digital payment wallets and how they use them. The study looked at important factors that affect how people act, such as how safe they think a service is, how easy it is to use, how much they trust the service provider, and how useful they think it is overall. These things make people want to use and keep using digital payment networks. We looked at how demographic factors like age, income, and education affect how people spend money. We got primary data by giving a structured questionnaire to a wide range of people who use well-known digital wallet services like Paytm, PhonePe, and Google Pay. We used both descriptive and inferential statistics to look at the data, find trends, and look into the connections that affect how happy customers are. The results should help payment service providers understand what customers want and how happy they are, which will help them improve their goods, deal with customer complaints, and come up with ways to get more people to use their services and keep them. This study adds to the body of research on digital payment systems, especially in small markets and the overall growth of financial technologies.
Keywords:
Digital Wallets, Small Markets, Online Transactions, Digital Payment Systems, Technology Adoption, Transaction Efficiency
Cite Article:
"“Perception and Awareness of Digital Payment Systems among Smallholder” ", International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 7, page no.b248-b250, July-2025, Available :http://www.ijrti.org/papers/IJRTI2507136.pdf
Downloads:
000377
ISSN:
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator