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In India’s fast- paced and performance driven information technology (IT) industry,
professionals are frequently subjected to chronic stress resulting from demanding workloads,
strict deadlines, long working hours, and limited work- balance. This persistent stress has been
associated with a range of negative outcomes, including reduced job satisfaction, lower
productivity, increased absenteeism, and high employee turnover (Padmanabhan,2021; Cohen
et al.,2023). As workplace mental health becomes an increasingly urgent concern, emotional
intelligence (EI) has emerged as a valuable psychological resource. Defined by Goleman and
Boyatzis (2017), EI encompasses a set of competencies such as self-awareness, self-regulation,
motivation, empathy, and social skills, which enable individuals to recognize, manage, and
utilize emotions effectively in both personal and professional settings. Recent studies indicate
that individuals with elevated emotional intelligence are more adept at managing stress and
fostering meaningful interpersonal relationships. The study aims to examine whether higher
emotional intelligence is linked to lower stress and better mental health among employees in
this demanding work sector. A descriptive approach was used. A google-form based online
survey was used to systematically gather primary data for sample of 400 IT professionals
throughout India. The research findings substantiated that higher emotional intelligence is
significantly associated with reduced levels of perceived stress and concurrently linked to
improved mental health outcomes. Both correlation and regression analysis provided
compelling evidence that emotional intelligence substantially influences stress levels.
Specifically, individuals, exhibiting elevated EI reported lower levels of perceived stress and
consequently superior mental health outcomes. This corroborates the hypothesis that high emotional intelligence acts as a protective buffer against workplace stressors and is conducive
to positive psychological health. Conversely there was a consistent correlation between a higher
perceived stress level and worse mental health. As a key factor in determining psychological
resilience and well-being in high-pressure work environments, this study emphasizes the
critical significance of developing emotional intelligence.
Keywords:
PERCEIVED STRESS, MENTAL HEALTH, EMOTIONAL INTELLIGENCE, SOCIAL SKILLS, PSYCHOLOGICAL RESILIENCE
Cite Article:
"The Influence of Emotional Quotient in Mitigating Perceived Stress and Enhancing Mental Health Among IT Professionals in India: A Quantitative Study.", International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 9, page no.a629-a648, September-2025, Available :http://www.ijrti.org/papers/IJRTI2509071.pdf
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2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator