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Published Paper Details
Paper Title:
ASSESSING PATIENTS` PERCEPTION AND LEVEL OF SATISFACTION WITH MEDICATION COUNSELLING PRACTICE IN GHANA (A Cross-Sectional Study)
Authors Name:
Dr.Ibrahim Ibn Saana
, Isaiah Sagoe , Dr. Daniel N.A. Ankrah, Charles Domotey , Theophilus O. Agyemang, Juliana Ashong , Lawer Lano, Dr. Abdallah I. Yahaya
The concept of patient trust is fragile, risky, and exploitable due to the fact that patients are vulnerable by virtue of their need for care which increases the risk associated with the care relationship. The role of pharmaceutical service provision is to enhance satisfactory care and build trust through planning interventions and providing pharmaceutical care issues, among others. This study seeks to assess patients’ perception and their level of satisfaction with medication counseling practice for patients attending the chest clinic pharmacy. The study also determined the Sub-TB types among patients attending the Chest Clinic Pharmacy as well as the relationship between patients’ perception and medication adherence.
Methodology: A mixed-method approach was used for this study. The study participants were patients who patronized the services of the Chest Clinic Pharmacy between September 2022 to November 2022. Structured validated questionnaires and interview guides drawn from other studies were designed, validated, and used to collect information. To reduce bias, data collection was performed by none Chest pharmacy research officers. Stringent measures were taken to ensure that data was complete and consistent. A redcap tool was used to collect the data from entries made which were triangulated and edited, coded, transcribed, cleaned, and analyzed using Microsoft Excel tool 2019 and SPSS version.26.0 and the results were presented in descriptive statistics such as frequencies, percentages, tables, and figures. and descriptive statistics and results presented in tables and figures.
Findings: The study successfully sampled 89 patients that attended the clinic at the chest clinic and used the services of the chest pharmacy. After data cleaning and organization, the sample size was reduced to 88. 56.82% (50) of the participants were males and 43.18% (38) were females. A greater proportion of these participants (about 78%) fell between the ages of 20-50 years, 20.45% of them were aged 50 years and above. Only 1.4% (1) were aged between 13-19 years.
Married people comprised 48.86% (43), and 34.09% (30) were single. 11.36% (10) and 5.68% (5) were separated and divorced respectively.40.91% (36) were self-employed, 29.55% (26) were unemployed, and 21.59% (19) were employed. 7.95% (7) were students. 9.09% (8) had no education at all, 29.55% (26) has basic education, 35.23% (31) had secondary education, and 26.14% (23) had up to tertiary education. 67.05% (59) constituting more than half of the participants were Christian, 25% (22) were Muslims and only 7% (7.95) were free thinkers
Conclusion: Overall support received from the pharmacy staff, a greater portion of the patients (~90%) expressed levels of satisfaction with the service received
Keywords:
Cite Article:
"ASSESSING PATIENTS` PERCEPTION AND LEVEL OF SATISFACTION WITH MEDICATION COUNSELLING PRACTICE IN GHANA (A Cross-Sectional Study) ", International Journal of Science & Engineering Development Research (www.ijrti.org), ISSN:2455-2631, Vol.8, Issue 8, page no.309 - 319, August-2023, Available :http://www.ijrti.org/papers/IJRTI2308052.pdf
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000205096
ISSN:
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator