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International Journal for Research Trends and Innovation
International Peer Reviewed & Refereed Journals, Open Access Journal
ISSN Approved Journal No: 2456-3315 | Impact factor: 8.14 | ESTD Year: 2016
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Issue: March 2026
Volume 11 | Issue 3
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Impact Factor : 8.14
Issue per Year : 12
Volume Published : 11
Issue Published : 118
Article Submitted : 21604
Article Published : 8531
Total Authors : 22438
Total Reviewer : 805
Total Countries : 159
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| Paper Title: | A STUDY ON CUSTOMERS SATISFACTION TOWARDS PRIVATE BANKS WITH REFERENCE TO COIMBATORE CITY |
| Authors Name: | Dr. D. SENTHILNATHAN , JEEVA SRIDHARAN M |
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IJRTI_201514
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| Published Paper Id: | IJRTI2503146 |
| Published In: | Volume 10 Issue 3, March-2025 |
| DOI: | |
| Abstract: | This study aims to examine customer satisfaction towards private banks in Coimbatore city, with a focus on evaluating key factors influencing service quality and customer relationships. The research investigates the level of satisfaction experienced by customers, particularly regarding the quality of services provided by private banks. Furthermore, the study assesses the impact of service quality on the overall customer-bank relationship, identifying how various aspects of banking services affect customer perceptions and loyalty. Another key objective is to explore the communication strategies employed by private banks to interact with their customers, analyzing the effectiveness of these methods in fostering strong customer connections. The findings of this study will offer insights for private banks to enhance their service delivery and customer engagement strategies, thereby contributing to improved customer satisfaction and long-term loyalty. |
| Keywords: | Customer Satisfaction – Private Banks – Customer Relationship – Coimbatore |
| Cite Article: | "A STUDY ON CUSTOMERS SATISFACTION TOWARDS PRIVATE BANKS WITH REFERENCE TO COIMBATORE CITY", International Journal for Research Trends and Innovation (www.ijrti.org), ISSN:2455-2631, Vol.10, Issue 3, page no.b338-b341, March-2025, Available :http://www.ijrti.org/papers/IJRTI2503146.pdf |
| Downloads: | 000434 |
| ISSN: |
2456-3315 | IMPACT FACTOR: 8.14 Calculated By Google Scholar| ESTD YEAR: 2016 An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 8.14 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator |
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Published Paper ID: IJRTI2503146
Registration ID:201514
Published In: Volume 10 Issue 3, March-2025
DOI (Digital Object Identifier):
Page No: b338-b341 Country: Coimbatore, Tamil Nadu, India Research Area: Commerce Publisher : IJ Publication Published Paper URL : https://www.ijrti.org/viewpaperforall?paper=IJRTI2503146 Published Paper PDF: https://www.ijrti.org/papers/IJRTI2503146 |
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ISSN: 2456-3315
Impact Factor: 8.14 and ISSN APPROVED,
Journal Starting Year (ESTD) : 2016
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